FAQs
What currency are the prices do I see in the site?
You can pay with any currency you prefer.
How long does shipping take?
Shipping times vary based on your location, as we ship our products from different fulfillment centers across the world. The average shipping time is 7-14 business days. (Shipping fees is applied)
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money-back guarantee, if the product is defective or damaged. We give you 14 days to send it back to us for a full refund (delivery fee is not refunded). You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please include a name and order number on the returned parcels.
Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address, what do I do now?
If you have misspelled or autofilled in an incorrect address, simply reply to your order conformation email and confirm. Once you double-check if the address given is wrong, kindly notify us via email If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
What is the country of origin?
"MRM Store" products are high quality products from different brands around the world.
Have a question that wasn't answered, can you please help?
Absolutely! Please send us an email and we will be happy to assist you in any way we can.
We do receive many emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.